According to Amazon, the new deadline for payouts is now set to the “international” standard.

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Anyone who is active as a seller on Amazon often has to deal with various changes. However, one of the company's latest measures has caused displeasure among German retailers. Amazon recently informed its German sellers about a new basic guideline for reserves. In accordance with this policy, payouts are now only processed seven days after the delivery date instead of after the shipping date. These withheld amounts are intended to ensure that sellers can meet their financial obligations, such as refunds, in a timely manner.

According to a company announcement, the “Reserves by date of delivery” guideline has been an international standard since 2016. Accounts that either had no reserves or for which reserves were previously calculated based on shipping confirmations are now being adjusted to this new regulation. However, it is still unclear when exactly these accounts will be switched over. Some retailers have received emails naming the beginning of August as the date, while others have been notified of a switch to early September.

The payout amounts are now available seven days after the delivery date. When sellers use Amazon's integrated shipping service providers, the delivery date provided by the shipping service provider is used as a basis. If the shipment is handled by another company and tracking is not available, the latest estimated delivery date is used as the basis.

In some cases, payouts may therefore only be made just under two weeks after the sale. An example from Amazon itself illustrates this: “For example, if you ship an item on February 1 and the delivery date is February 4, the credit will be available for payment from February 12.”

This change does not affect all companies active on the marketplace. However, for those who have not had to build up reserves so far and have been able to have their income paid out directly, this change has caused displeasure. The reason for the changeover, namely to ensure rapid settlement of any claims, means that sellers feel disadvantaged with few or no returns.

In addition, a payout based on the delivery date can mean that factors such as late deliveries or flexible pickups at packing stations can have a significant impact on cash flow in the future.

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