SUPPORT
How can we help?
FAQ - Frequently asked questions
The support options available depend on and are automatically available
What is repricing and how does it work?
Repricing is an automatic price adjustment process in which the prices of a product are dynamically adjusted based on various factors such as inventory, competitor prices and sales speed.
As an Amazon and eBay retailer, how do I benefit from repricing software?
With repricing software, as an Amazon and eBay retailer, you can have your sales prices automatically adjusted in order to always remain competitive and thus increase your sales figures and profits.
Can I also use the software for other marketplaces?
Our repricing software is currently only available for Amazon and eBay. We will connect more marketplaces in the future.
How easy is it to set up and use the software?
Setting up and using our software is intuitive and easy to use. The software is web-based and no installation is required. Our team is always available for a detailed introduction and support.
How secure is my data when using the software?
Your data is safe with us as we comply with strict privacy policies, which are regularly reviewed by Amazon and eBay.
Are my prices adjusted automatically or can I intervene manually?
Price and price limits and strategies can be changed at any time. The system is available 24 hours a day.
How often are my prices updated?
Your prices are updated at regular intervals to always stay up to date. On average, we send new prices to Amazon or eBay every 2 minutes.
Can I also set pricing rules for specific products or categories?
Yes, you can set individual pricing rules for specific products or categories.
How much does it cost to use the repricing software?
We look at your business just as dynamically as we look at your prices. On average, our customers pay less than €200. Contact us for an individual offer.
For which countries is the repricing software available?
We can target all available countries for both Amazon and eBay.
What are the minimum and maximum prices?
Your minimum and maximum prices serve as a limit set by you for price optimization and are not below or exceeded.
How do I connect my Amazon account to Metaprice?
If you want to connect your Amazon account, simply go to the following link and sign in with us directly via this link in Sellercentral:
How do I link my eBay account to metaprice?
To do this, simply register at https://eb.metaprice.de/register and confirm the email. Log into your account and follow the instructions there to connect your account.
Is there a minimum term for contracts?
The minimum term is 1 month. We also offer terms of 3, 6, 12 and 24 months.
How can I pay invoices?
We can easily debit the monthly costs from your bank account via direct debit or you can pay by invoice.
Can I use your software even though I use an inventory management system?
Yes, it's no problem. We can even automatically import data from your WaWi into our system and export it again.
Try our repricing software today.
