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Measure KPIs correctly on Amazon

November 7, 2024
3 minutes

The most important KPIs for success on Amazon: metaprice provides information

In the competitive world of e-commerce, Amazon is one of the leading platforms where companies can present their products to a global audience. To be successful on Amazon, it is crucial to know and monitor the right key performance indicators (KPIs). These KPIs help you to evaluate the performance of your products, identify optimization potential and ultimately increase your sales figures. In this blog post, we'll introduce you to the most important KPIs that you should keep an eye on on Amazon.

1st Sales Rank

The sales rank of a product on Amazon shows how well it is selling compared to other products in the same category. A low sales rank means that the product is selling well, while a higher rank indicates lower sales figures. This KPI is crucial for measuring the success of your products compared to the competition.

2nd Conversion rate (conversion rate)

The conversion rate is how many visitors to your product page actually make a purchase. A high conversion rate means that your product page is effective and convinces customers, while a low rate indicates a need for improvement. Factors such as product images, descriptions, reviews, and pricing significantly influence the conversion rate.

3rd Sessions and page views (sessions and page views)

These KPIs show how many visitors view your product pages in a specific period of time. High session and page views are an indicator of good visibility and interest in your products. These metrics are particularly important to assess the effectiveness of your marketing efforts and the reach of your products.

4th Buy Box Percentage (Buy Box Share)

The Buy Box is the area on the product page where customers can add the item directly to the shopping cart. The Buy Box percentage shows how often your product appears in the Buy Box. Since most sales are made via the Buy Box, this KPI is particularly important for your turnover. Factors such as price, shipping conditions, and seller rating influence the Buy Box.

5th Customer Reviews

Customer reviews are a crucial factor for success on Amazon. Positive reviews increase customer trust and improve your conversion rate. The average rating KPI and number of reviews tell you how satisfied your customers are with your products. It is important to actively respond to customer feedback and resolve issues quickly.

6th Order Defect Rate (ODR, error rate)

The Order Defect Rate measures the percentage of orders that have issues such as negative reviews, warranty claims, or A-to-z Guarantee claims. A low ODR is critical to maintaining a good seller rating and avoiding sanctions from Amazon.

7. Fulfillment performance

Fulfillment performance includes various KPIs such as on-time deliveries, cancellation rate, and shipment tracking accuracy. High fulfillment performance is critical for customer satisfaction and maintaining Amazon Prime eligibility, which in turn can increase your sales figures.

8th Advertising Cost of Sale (ACoS)

The advertising cost of sale measures the ratio of your advertising spend to sales generated through advertising. A low ACoS means that your advertising campaigns are efficient and give you a high return on investment (ROI). Optimizing your ACoS is critical to making effective use of your advertising budgets.

9th Inventory Performance Index (IPI)

The Inventory Performance Index assesses how well you manage your inventory on Amazon. A high IPI value shows that you are managing your inventory efficiently, avoiding inventory bottlenecks and minimizing your inventory costs. Good inventory management is critical to ensure that your products are always available and that your inventory costs are optimized.

10th Return Rate

The return rate measures the percentage of products sold that are returned by customers. A low return rate indicates the high quality of your products and the satisfaction of your customers. It's important to analyze the reasons for returns and take steps to reduce the return rate.

Monitoring and analysis The right KPIs are crucial for success on Amazon. By continuously optimizing these metrics, you can improve the performance of your products, increase customer satisfaction, and ultimately increase your sales figures. Use the KPIs presented here to refine your Amazon strategy and gain a competitive advantage.

By regularly monitoring these KPIs and taking action based on them, you can ensure that your products are successful on Amazon and that your business is continuously growing.

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