Since 18.9.2024, Amazon has switched to the new payout period for many retailers.

Sales proceeds are withheld 7 days after delivery of the goods and only then paid out.

For small and medium-sized companies in particular, this payout rhythm leads to cash flow problems.

It is possible for retailers to contact Amazon Support and ask to postpone this payout rhythm.

Each case will be examined individually and the deadline may be extended to 30.09.2025.

An email sent by Amazon to retailers states as follows:

“Hello!

Amendment to the Reserves Directive — postponed to September 18, 2024

We recently notified you that we will upgrade your account to the standard reserves policy called “Reserves by Delivery Date” or “LD+7.” To give you more time to prepare, we have set the date for September 18, 2024 postponed.

What does that mean for your company?

When the new reserve policy is adopted on September 18, 2024 If the balance from sales comes into force on the delivery date plus seven days, is available for payment. For example, if you ship an item on June 1 and the delivery date is June 4, the funds will be available for payment from June 12.

Why will this policy apply to you too?

For sellers who signed up after August 2016, this policy has been in place for seven years. This change streamlines our reserve policy for UK and EU sellers and ensures that sellers have sufficient funds to cover any financial liabilities, such as returns or customer claims.

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